Office Administrator

20-24hours per week

£13.45 per hour

Are you passionate about Portsmouth and our communities? Are you an excellent relationship builder, driven by an ambition to make a difference in our city?

Shaping Portsmouth is seeking a dedicated Office Administrator to play a vital role in keeping our programmes, events and partnerships running smoothly. You’ll be part of a small, passionate team with a big impact, delivering projects that strengthen business, education and community connections across our city. The Office Administrator will be central to ensuring everything behind the scenes runs efficiently, helping our organisation achieve its mission to make Portsmouth the number one city in which to invest, live, learn, work and visit.

Why Join This Team?

At Shaping Portsmouth, you’ll join a friendly, motivated group of people who care deeply about our city and its future. We believe that when people feel valued and supported, great things happen. That’s why we foster a flexible, inclusive and collaborative working culture that allows everyone to thrive.

You’ll enjoy:

Flexible and hybrid working arrangements to balance life and work.
A supportive, fun, positive and inclusive team environment built on trust and shared purpose with wellbeing in mind.
Opportunities for personal and professional development through tailored training, onboarding and innovative “employee success” programme.
A generous leave package, enhanced family-friendly policies, your birthday off, NEST pension scheme.
The chance to attend events and network with community and business partners across the city.

Key Responsibilities

As the Office Administrator, you’ll provide vital support across all areas of our organisation. This is a varied and rewarding role where your attention to detail and ability to stay organised will help our programmes and events run seamlessly. You’ll be the link between our internal team, external partners and volunteers, ensuring communications are smooth and information is well-managed.

Your day-to-day work will include:

Managing emails, calls and general enquiries from partners and the public.
Coordinating meetings, recording actions, and supporting diary management for senior staff.
Maintaining accurate records, updating databases, and keeping shared files organised.
Supporting the delivery of community and business programmes and citywide events.
Assisting with volunteer recruitment, onboarding and engagement activities.

Every task you complete helps make Portsmouth a stronger, more connected city. You’ll be an essential part of a team that genuinely cares about making a difference.

What We’re Looking For

We’re looking for someone who is organised, proactive and enthusiastic about contributing to a cause that matters. You’ll bring previous experience as an Office Administrator or in a similar administrative position, along with excellent communication and interpersonal skills.

You should also have:

Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
Strong organisational skills and attention to detail.
The ability to prioritise workloads and adapt to changing needs.
A positive, professional and team-focused attitude when engaging with stakeholders in person or publicly through social media.
A genuine passion for Portsmouth and a desire to help the city thrive.

In return, we’ll support your growth, listen to your ideas and give you the space to develop your skills while doing meaningful work that benefits your community.

If you’re ready to use your talents to make a lasting difference and want to be part of a supportive, purpose-driven team, we’d love to hear from you. Join us as our next Office Administrator and help shape the future of Portsmouth together.

Our commitment to equity, diversity and inclusion:

We are proud to be an equal opportunities employer. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

We are committed to making our recruitment process accessible to everyone.

Guaranteed Interview Scheme

We are committed to removing barriers to employment. If you meet the essential criteria for this role and identify as any of the following, you will be guaranteed an interview:

A disabled candidate (as part of the Disability Confident scheme)
A care leaver
An individual with experience of foster care
An armed forces veteran

If you would like to apply under one of these schemes, please indicate this clearly in your application.

Closing date for applications is 19th November.